Withdrawing funds (FIAT) from your Mercury Iconex crypto exchange is easy, safe and fast.

Here is a step-by-step guide for users to transfer cryptocurrencies from their Mercury Iconex crypto account to cash or a bank account:

Log In to your Account:
- Go to our website and click on "Start Trading" and select Login on our exchange.

If you have not yet created an online account, we recommend that you do so.
Check out our Knowledge Base article "How to Start or Open an Account" for the necessary steps.

- Log in with your registered username and password.

- Complete Two-Factor Authentication (2FA) if enabled.

Navigate to the E-Wallet or Balance Section:
- Look for the "E-Wallet" or "Wallet" section.
- Click on this to get an overview of the available digital currencies on Mercury Iconex.

Select the Cryptocurrency you want to Cash Out:
- Click on the cryptocurrency you want to cash out to CASH or a bank account.
- Look for the option such as "Sell", "Market Pairs" or "Trade".

Sell your Cryptocurrency for SRDC, USD or EUR (if available) for a bank transfer:
- Enter the amount of cryptocurrency you want to sell.
- Choose the digital currency you want to convert it to (e.g. SRDC, USD, EUR).
- Place the sell order and wait for it to be executed.

- The converted digital currency will be added to your wallet balance on the exchange.

Navigate to Withdrawal Options:
- Navigate to the E-Wallet
- Choose the digital currency you want to withdraw for bank transfer (e.g. SRDC, USD, EUR).
- Choose the digital currency you want to withdraw for cash withdrawal (e.g. BTC, USDT, ETH).
- Click on the "Withdraw" or "Send" option,

Choose Withdrawal Method:
- Mercury Iconex offers you the option of different withdrawal methods, such as Cryptocurrencies, Bank Transfer, CASH or other local payout methods.
- Choose the method that is most convenient for you.

Enter your Banking Details:
- Share your banking details or other required information with Mercury Iconex or the local Payment Provider ( Crypto Geeks SU or Libera Investments NV).
- Make sure your banking details and information you share are correct to avoid any issues.

Confirm the Withdrawal:
- Check the withdrawal details, including the amount and banking details.
- Confirm the withdrawal and follow any additional steps Mercury Iconex requires, such as entering a 2FA code or “Know Your Customer” (KYC) registration.

Send your Cryptocurrency (USDT, ETH or BTC) to the local Payment Provider for cash withdrawal:
- Click on withdrawal for cash out.
- By Method, select Address or Email Address from the 'Drop-down Menu'.
- Choose the digital currency you want to withdraw or cash out (e.g. USDT, BTC or ETH).
- Select the correct network if necessary. (e.g. ERC20, BEP20, TRC20 or Polygon).
- Enter or scan the recipient's address.
- Click on overview to view your details and then click send.

Wait for Confirmation:
- It may take some time for the withdrawal to be processed depending on the method chosen.
- Bank transfers may take a few days, while withdrawals to digital payment methods (such as Uni5Pay, Mope or PayPal) are usually faster.
- Cryptocurrency transactions may take a few seconds / minutes depending on the method chosen. - Check your bank account to confirm that the funds have been credited.
- Check your CASH value and/or amount upon transfer.

Extra Tips:

- Always choose Mercury Iconex services for online and digital transactions.
- Security: Use 2FA and strong passwords to secure your account.
- Transaction Fees: Be aware of potential transaction fees when withdrawing fiat currency. Different methods may incur different fees.

By following these steps, you can easily convert cryptocurrencies to cash or transfer them to your bank account via a centralized cryptocurrency exchange.

Updated on: 22/01/2025